business woman holding an office meeting

Making Better Contracting & Negotiation Practices Stick

The purpose of the Embed phase is to help organisations translate new knowledge, tools and processes into lasting commercial capability.

Embed – step four of the Devant Contracting  Performance Framework

ASSESS     ALIGN      EQUIP     EMBED

From Learning to Performance

The fastest way to build contracting and negotiation capability is to tackle real commercial challenges with an experienced adviser by your side. Teams benefit from practical guidance, challenge and coaching that helps them perform beyond their current level while building confidence, judgement and expertise for the future.

Assessing current performance, aligning contracts and processes with business objectives, and equipping teams with new skills and capabilities are all important steps.

The real challenge is ensuring those improvements become part of day-to-day decision-making.

Guided Negotiation & Implementation

While many clients engage Devant as part of the wider Contracting Performance Framework, Guided Negotiation & Implementation is also available as a standalone service.

This can be particularly valuable where organisations are facing:

  • High-value customer negotiations
  • Strategic supplier discussions
  • Difficult contractual positions
  • Escalated commercial disputes
  • Complex risk allocation issues
  • Business-critical agreements
  • Significant commercial change programmes

 

Guided implementation bridges the gap between training and real-world performance.

As teams begin applying new tools, processes and negotiation approaches, practical experience often highlights opportunities for refinement and improvement.

By combining coaching, challenge and feedback with real commercial situations, organisations can accelerate learning while ensuring improvements remain aligned with business objectives and risk appetite.

This approach helps new behaviours become established, sustainable and consistently applied in practice.

The goal is not dependency.

It is sustainable commercial capability.

"I found Tiffany to be engaging, knowledgeable and approachable, and have come away from the course wanting more! I would recommend the course to anyone in the early stages of their career in the commercial contract arena or who wants to refresh or validate their skills as I did.”
Rachel Milward
HSBC

Commercial Outcomes That Matter

Organisations that successfully embed improved contracting and negotiation practices typically achieve:

  • Faster route to signature
  • More consistent negotiation outcomes
  • Better alignment between contractual risk and business objectives
  • Reduced delivery disputes
  • Improved cross-functional collaboration
  • Greater margin protection
  • Stronger customer and supplier relationships
  • Better long-term commercial performance

 

Tiffany Kemp conducting classroom training
“Devant guided us through the various complexities to completion of [our company sale] deal and helped us reach a successful completion. We’d wholeheartedly recommend Devant to any business.”
All In Media Ltd Logo
Chris Gould and Jason Malaure
All In Media Ltd

Better contracts are not the goal.

Better commercial outcomes are.